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Privacy policy

With this data privacy policy we inform visitors to our website and customers of our webshop about the processing of personal data (from here on called “data”).

The most important facts at a glance

uvlution GmbH (e-mail: ) is responsible for the processing.

We use your data for the following purposes:

You have the following rights in relation to your data:

  • Information
  • Deletion or blocking
  • Correcting incorrect data
  • Data transferability
  • Withdrawal of consent
  • Opposition in particular to the use of your data for advertising
  • Complaint to a data protection authority

Content

I. Who is responsible for the processing?

II. Who can you contact?

III. What data processing takes place?

IV. Will your data be passed on to third parties?

V. What rights do you have in regard to your data?

I. Who is responsible for the processing?

Responsible for processing your data on this website is:

uvlution GmbH
Airport-Center (Haus C), Flughafenstr. 52a, 22335 Hamburg
Authorised representative managing director: Zeliha Lehnhoff

Telefon and Telefax: +49 (0)40 29859018
Email:

II. Who can you contact?

If you have any questions regarding data protection, you can reach us at the above address or the contact details provided.

III. What data processing takes place?

1. Transmission of data via the Internet

When you visit this website, your internet provider automatically transmits the following data to us, which we store in log files:

  • Your IP address in abbreviated form (only used to determine the location of access)
  • Information about your browser type and version
  • Your operating system
  • Your used device type
  • Date and time of your visit
  • the files and sub-pages of this website that you have accessed
  • the address of the website from which you have accessed our website (referrer URL)

Why are these data processed?

We process this information to enable you to load our website, to check and restore the security and stability of our website and computers where necessary. In addition, the log files are evaluated with the IONOS WebAnalytics service for statistical purposes and for the technical optimisation of our website. We cannot assign these data to a specific person.

The legal basis in each case is Art. 6 para. 1 f) DSGVO. According to this legal basis, a processing operation is lawful if the processing is necessary to protect the legitimate interests of the controller or of a third party, except where such interests are overridden by your interests or by fundamental rights and freedoms that require the protection of data. We have a legitimate interest in ensuring that our website is displayed correctly on your screen, that IT security is guaranteed and that we are able to identify and rectify the causes of any malfunctions.

How long are these data stored?

The data in the log files for 8 weeks, so that they are directly and exclusively accessible to our administrators.

Do you have to provide us with this data?

The transmission of this data is not mandatory and not necessary for the conclusion of a contract. Without processing these data, however, it is not possible to visit our website for technical reasons.

2. Storage of cookies

We use cookies on our website. Cookies are small files containing an identification number. Cookies are stored on your computer, tablet or smartphone (hereinafter referred to as ” devices”) when you visit our website. If you visit our website again, your device can be recognised by this identification number.

Why are cookies set?

Session cookies (hereinafter referred to as “session cookies”) have the purpose of making it easier for you to use our website. Thanks to session cookies you do not have to re-enter data on our website, for example in the web shop, even if you visit other websites in between. The legal basis is Art. 6 para. 1 f) DSGVO. We have an interest in making it possible for you to use our website in a user-friendly manner.

We also use permanent (persistent) cookies. This enables us to statistically evaluate the use of our website. The purpose is to improve our website www.uvlution.com. If you have consented to permanent cookies, the legal basis for this is your consent (Art. 6 para. 1 a) DSGVO).

In addition, permanent cookies are used which store which type of cookie use you have agreed to or rejected in the context of the cookie banner displayed. The legal basis is Art. 6 para. 1 f) DSGVO. We have an interest in preventing the cookie banner from being displayed again each time you visit our website. In this way we can make it easier for you to use our website.

How long are these data stored?

Session cookies are deleted after closing the browser. Permanent cookies are valid for up to 24 months. We store your consent or rejection of e-tracker for 24 months.

Are cookies mandatory?

A visit to our website is also possible without cookies. There is no obligation to use cookies. You can set your browser so that no cookies are allowed. You must make the settings separately for each browser and for each end device that you use.

Cookie & Cookie Groups Overview

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

WooCommerce

NameWooCommerce
ProviderOwner of this website
PurposeHelps WooCommerce determine when cart contents/data changes. Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. Allows customers to dismiss the store notifications.
Cookie Namewoocommerce_cart_hash, woocommerce_items_in_cart, wp_woocommerce_session_, woocommerce_recently_viewed, store_notice[notice id]
Cookie ExpirySession / 2 Days

WPML

NameWPML
ProviderOwner of this website
PurposeStores the current language.
Cookie Name_icl_*, wpml_*, wp-wpml_*
Cookie Expiry1 Day

Statistics

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

etracker

Nameetracker
Provideretracker GmbH
PurposeCookie for website analysis. Generates statistical data on how the visitor uses the website.
Privacy Policyhttps://www.etracker.com/datenschutz/
Cookie Name_et_coid, isSdEnabled, et_allow_cookies
Cookie Expiry2 Years

Marketing

Marketing cookies are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

Google Ads

NameGoogle Ads
ProviderGoogle Ads
PurposeConversion tracking with Google Ads

External Media

Content from video platforms and social media platforms is blocked by default. If External Media cookies are accepted, access to those contents no longer requires manual consent.

Vimeo

NameVimeo
ProviderVimeo Inc., 555 West 18th Street, New York, New York 10011, USA
PurposeWird verwendet, um Vimeo-Inhalte zu entsperren.
Privacy Policyhttps://vimeo.com/privacy
Host(s)player.vimeo.com
Cookie Namevuid
Cookie Expiry2 Jahre

YouTube

NameYouTube
ProviderGoogle Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
PurposeWird verwendet, um YouTube-Inhalte zu entsperren.
Privacy Policyhttps://policies.google.com/privacy
Host(s)google.com
Cookie NameNID
Cookie Expiry6 Monate

3. Analysis by e-tracker

We use the services of etracker GmbH from Hamburg (Germany) to analyse usage data. We do not use cookies for web analysis by default. We only use analysis and optimisation cookies if you have given your explicit consent in advance via the cookie banner.

Why are these data processed?

If this is the case and you agree, cookies are used to enable a statistical analysis of the reach of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. In the process, data that is generated when this website is visited is also processed (see III.1.). etracker cookies do not contain any information that would allow a user to be identified.

The legal basis is your consent, if you have clicked on “Accept all” in the cookie banner or have activated the check box in the detailed cookie settings in the “Statistics” section (Art. 6 para. 1 a) DSGVO); otherwise the legal basis is Art. 6 para. 1 f) (legitimate interest) of the Basic Data Protection Regulation (DSGVO). Our interest in this respect is the optimisation of our online offer. As the privacy of our visitors is important to us, the data that may allow a reference to an individual person, such as the IP address, registration or device IDs, are anonymised or pseudonymised as soon as possible. No other use, combination with other data or transfer to third parties will take place. The data is processed and stored by e-tracker for us exclusively in Germany.

How long are these data stored?

The reporting data aggregated by e-tracker is stored for the duration of the contractual relationship. The cookies set by e-tracker are valid for a maximum of 24 months. If you revoke your consent, the data will be deleted earlier.

Do you have to provide us with this data?

The transmission of this data is voluntary and not required for the conclusion of a contract.

How can you stop using e-tracker?

You can object to the above-mentioned data processing at any time. The objection has no negative consequences. Please click on the following link:

If you use several devices or browsers, you must click on this link for each individual device in each browser:

Alternatively, you can revoke your consent via the cookie banner or prevent the storage of cookies through your browser settings.

If you would like to help us improve our website, you can agree to use e-tracker again at any time. To do this, activate the slider under “Statistics” in the cookie banner. Data on your surfing behaviour on this website will then be stored.

4. Orders in our webshop

We use data that you provide us during the ordering process (e.g. name, address, e-mail address) to fulfil contracts or to carry out pre-contractual measures.

Why are these data processed?

We process your data for the following purposes:

  • Order entry
  • Shipping and invoicing
  • Payment processing
  • Customer Service
  • if necessary to enforce claims or to defend against claims arising from the supply relationship

The legal basis is Art. 6 para. 1 b) DSGVO.

In addition, our service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “payment service provider”) processes your data for certain payment methods for the purpose of preventing (credit card) abuse and, in the case of the payment method “direct debit”, also for the purpose of preventing payment defaults. For this purpose, the payment service provider may obtain credit information from credit agencies. For this purpose, the payment service provider shall transmit the necessary data to credit agencies. The credit agencies provide the payment service provider with feedback on the statistical probability of payment default. The payment service provider then decides whether you can pay by direct debit. The credit report can contain probability values which are calculated on the basis of recognised mathematical-statistical procedures and in whose calculation address data, for example, are included. Depending on your score value, we grant you the payment method “direct debit”. The legal basis is Art. 6 para. 1 f) DSGVO. The payment service provider and we have an interest in protecting ourselves against misuse and payment defaults. We have no influence on the data processing at the payment service provider. You can find information on data protection at our payment service provider here.

We use your data for the purpose of sending e-mail advertising, if you have provided us with your e-mail address when placing your order, and for postal advertising. The legal basis is Art. 6 para. 1 f) DSGVO. We have a legitimate interest in sending direct advertising to our customers in compliance with competition law. You can object to the use of your data for direct advertising (see below V.).

How long is this data stored? Do I have to provide this data?

We are allowed to store a lot of your data at least until the fulfilment of the contract and thereafter within the regular limitation period of 3 years. This period of limitation begins at the end of each calendar year. In order to assert or defend legal claims, we may in exceptional cases store data until the expiry of the maximum limitation periods. If we are obliged to store certain data, we may store such data until the expiry of the retention periods specified in § 257 of the German Commercial Code and § 147 of the German Fiscal Code. The legal basis is Art. 6 para. 1 c) DSGVO. These periods are up to 10 years. These periods shall commence at the end of each calendar year and may be extended by up to 4 years in exceptional cases due to legal regulations.

 

The provision of these data is not mandatory. The provision of your name and address is absolutely necessary for the conclusion of a contract with us, otherwise we would not be able to send the goods to you. If you do not provide us with this data, we will not conclude a contract with you. All other data is voluntary. However, if you do not provide any payment data, you can only pay with the payment method “advance payment”.

5. Webshop registration

In our webshop you can create a customer account for future orders.

Why are these data processed?

Your customer data will be stored for the purpose of simplifying and speeding up future orders. Purpose of the storage is also, so that you can see your past orders in your customer account. After registration you can log in to the webshop with your access data. If you log in as a registered customer, your access data will be transmitted to us for the purpose of checking your identity. After logging in with your access data, your customer data stored with us will be used for a new order.

We may process this data on the basis of Art. 6 para. 1 b) DSGVO, insofar as this is necessary for the fulfilment of a contract or for the implementation of pre-contractual measures; in this respect, III.4. legal basis is also Art. 6 para. 1 f) DSGVO. We have a legitimate interest in offering you a user-friendly customer account. Furthermore, we may process data which you have voluntarily provided us with during registration in accordance with Art. 6 Para. 1 a) DSGVO. This data is processed for marketing purposes.

How long is this data stored? Do I have to provide this data?

The data provided during registration is deleted as soon as you delete your customer account. If you have not logged in for more than 5 years after your last order, your registration will be deleted. It is possible that we are entitled to store individual data for a longer period of time in accordance with III.4.

Registration is voluntary and not required for the purchase of articles in our webshop. You can also order as a guest.

6. Contact form and emails

We process data that you have entered in our contact form or sent us by email so that we can process and answer your enquiry.

Why are these data processed?

We process your email address and your message, which you enter in our contact form or send us by email, in accordance with Art. 6 Para. 1 f) DSGVO. We have a legitimate interest in processing your enquiries. If you are also our customer, Art. 6 para. 1 b) DSGVO is also the legal basis. If you enter sensitive information containing special categories of data in the “Message” field (e.g. origin, political or religious beliefs, trade union membership, health data), you also consent to the processing of this data.

How long is the data stored? Do you have to provide these data?

We will delete these data immediately if we are no longer entitled or obliged to store them for a longer period of time due to legal regulations in connection with article 6 paragraph 1 c) DSGVO.

The provision of this data is not mandatory and not necessary for the conclusion of a contract. However, the use of the contact form requires you to provide an e-mail address, otherwise we cannot reply. If you provide further data, this is done voluntarily.

7. Dispatch of newsletters

If you have subscribed to our newsletter, we process the data you entered when you registered for the newsletter.

Why is your data processed?

We process your email address or postal address for the purpose of sending our newsletter regularly. After ordering the email newsletter you will receive an email from us with a link to confirm your email address. The legal basis is your consent which you have given us when ordering the newsletter (Art. 6 para. 1 a) DSGVO).

How can you unsubscribe from the newsletter? How long will the data be stored?

If you no longer wish to receive the newsletter in the future, you can cancel your consent to receive the newsletter at any time and without stating reasons, e.g. by sending an email to (see V. for further information on the right of cancellation). Alternatively, you can unsubscribe from the newsletter by clicking on the unsubscribe link at the end of each email newsletter without incurring any costs.

Your data, which you provided when ordering the newsletter, will be deleted within the shortest possible time after you cancel your consent or unsubscribe from the newsletter. If you are at the same time a customer, business partner, employee or staff member of us, this data may be stored for a longer period of time for other purposes, provided that it is necessary for the execution of contractual or employment relationships or for the fulfilment of legal storage obligations.

Do you have to provide this data?

Our newsletter is a voluntary offer. However, in order to send the email newsletter, your email address must be provided, and in order to send the postal newsletter, your address must be provided. Further details are not required for sending the newsletter. The provision of your name is voluntary and serves the purpose of enabling us to address you personally.

8. YouTube videos

We have integrated YouTube videos into our website. These are all integrated in “extended data protection mode”. This means that no data about you as a user is transferred to Google, the provider of YouTube, if you do not play the videos. Only when you play the videos data is transferred. We have no influence on this data transfer.

When you play a video, Google receives the information that you have called up our website. In addition, the data mentioned in III.1. is transmitted. This takes place regardless of whether you have a user account with Google and are logged in there. If you are logged in at Google or YouTube, your data will be directly assigned to your user account at Google or YouTube. If you do not want this to happen, you must log out before playing the video. Google stores your data in your user profile and uses it for the purposes of advertising, market research and designing its offers. Such evaluation is even carried out for users not logged in to Google or YouTube for the purpose of playing advertising.

The purpose of this processing is the display of videos also on our website. The legal basis is Art. 6 para. 1 f) DSGVO or, if you have given your consent, Art. 6 para. 1 a) DSGVO. The provision of this data is voluntary. However, it is necessary to transmit your data to Google if you wish to watch videos on our website.

We have no influence on the duration of the storage of the data by Google. Further information on data protection at YouTube can be found here.

IV. Will your data be passed on to third parties?

At least some of your data will be passed on to processors. These will only process your data on our instructions and not for their own purposes (Art. 28, 29 DSGVO). The following companies process data for the purposes listed below:

1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hosting services)

etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg (website analysis)

PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (payment service provider)

rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg im Breisgau (newsletter mailing)

 

In certain cases, we may pass on some of your data to other recipients. This may be the case if you have consented to this, if this serves the execution of a contract, if we are legally obliged to do so, or if this is necessary to protect legitimate interests. These are the following recipients who receive data for the purposes listed below:

  • Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (use of YouTube)
  • Postal, logistics and telecommunications companies (shipping and communications)
  • Law enforcement agencies and courts (enforcement or defence of legal claims)
  • Auditor, lawyer or tax consultant (consulting)
  • Insurances (settlement of claims)
  • Collection company (debt collection after sale of our claim)

If processors or other recipients are located in the USA, your data may also be transferred to the USA. Google transfers data to other Google companies in the USA. These Google companies are subject to the EU-US-Privacy-Shield. The European Commission has adopted an Adequacy Decision that ensures an adequate level of data protection. The privacy certification for Google companies can be found here.

V. What rights do you have in regard to your data?

Under the conditions of Art. 15 DSGVO, you can request information from us as to whether we are processing your data. If this is the case, you have the right to obtain information about this data.

In the case that your data stored by us is incorrect or incomplete, you can demand that this data be corrected and, if necessary, completed (Art. 16 DSGVO).

If the legal requirements are met, you can request the deletion (Art. 17 DSGVO) or “blocking” (Art. 18 DSGVO) of your data.

In the case of automatically processed data which we have received from you on the basis of your consent or a contract, you can assert the right to data transfer (Art. 20 DSGVO). We will then send you your data in a machine-readable format. If you wish and if this is technically possible, we will transfer this data to a third party. All of the aforementioned rights may be restricted or excluded by law in certain cases.

If you have consented to the processing of your data for a specific purpose, you can withdraw your consent at any time. The withdrawal is only effective for the future and therefore has no effect on the lawfulness of the processing that took place before the withdrawal.

INFORMATION ON YOUR RIGHT OF WITHDRAWAL (ART. 21 DSGVO):

AS FAR AS WE PROCESS DATA EXCLUSIVELY ON THE BASIS OF ART. 6 PARA. 1 F) DSGVO (BALANCING OF INTERESTS), YOU CAN WITHDRAW YOUR CONSENT TO THE PROCESSING OF YOUR DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU WITHDRAW YOUR CONSENT, WE WILL NO LONGER PROCESS THIS DATA UNLESS WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ENFORCE LEGAL CLAIMS.

FURTHERMORE, YOU CAN WITHDRAW YOUR CONSENT TO THE PROCESSING OF YOUR DATA FOR ADVERTISING PURPOSES AT ANY TIME, WITHOUT INCURRING ANY COSTS OTHER THAN THE TRANSMISSION COSTS ACCORDING TO THE BASIC TARIFFS. IF YOU NO LONGER WISH TO RECEIVE EMAILS FROM US WITH ADVERTISING, YOU CAN E.G. CLICK ON THE UNSUBSCRIBE LINK AT THE END OF SUCH AN EMAIL.

You can request all the above rights by sending an e-mail to or by post to the postal address mentioned under I.

You also have the right to complain to a data protection authority of your choice about the processing of your data. You can submit complaints to the Hamburg Commissioner for Data Protection, Ludwig-Erhard-Str. 22, 20459 Hamburg, for example.

Status: 06. August 2021